Questions shippers actually ask.

Most quotes are returned within one business hour during operating windows. Complex international moves that need customs review can take longer, and we will tell you up front if yours is one of them.

It is on your Swiftstream Cargo booking confirmation and every shipment document we send. Current references begin with SSC- followed by twelve digits.

Yes. Commercial invoices, packing lists, certificates of origin, and entry documentation are prepared before the shipment moves, which is the single biggest factor in whether freight clears or waits.

Note the damage on the delivery receipt at the time of delivery, photograph it, and contact your account team. Documenting at delivery is what makes a claim straightforward rather than contested.